Carrier Claims Support
Overview
With over 30 years of experience across various organizations, I have managed diverse adjustment processes. I’ve handled auto, home, and commercial property losses, overseen SIU investigations, complex litigation, and led subrogation recoveries. Additionally, my expertise includes building claims departments, managing repair programs, and overseeing FNOL operations, providing a broad skill set to benefit any carrier.
Quality Auditing
In several roles, I’ve overseen third-party administrators’ claims handling, utilizing complex data analysis and file reviews. Focusing on the key aspects of claim handling such as prompt communications, timely and accurate reserve adjustments, cost-benefit awareness in the engaging of experts, timely and accurate utilization of ROR's, and early determination and distribution of undisputed damages are typical areas of review. However, I can tailor audits to meet specific client needs.
Other Areas of Support
Other areas of support we provide:
- Interim department/team management
- Catastrophe file audits for reinsurers
- Compliance review for adherence to state required data reporting
- Claims Quality/Control due diligence in advance of potential merger/acquisition
- Representation in Mediations or Appraisal proceedings